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Customer Service Representative

2 months ago

Mandan, North Dakota, United States Bobcat of Mandan Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Receptionist at Bobcat of Mandan. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities:

  • Provide top-notch customer service to our clients and visitors, responding to their inquiries and concerns in a professional and courteous manner.
  • Manage the reception area, ensuring it is tidy and well-maintained, with all necessary supplies and materials readily available.
  • Direct visitors to the appropriate person or department, and handle incoming mail and deliveries.
  • Perform general administrative tasks, including data entry, filing, and other duties as assigned.
  • Utilize Microsoft Office Suite to complete tasks and maintain accurate records.
  • Assist with website updates and maintenance, ensuring our online presence is accurate and up-to-date.
  • Other duties may include:
    • Answering phone calls and responding to emails
    • Preparing and distributing reports and documents
    • Coordinating meetings and appointments
    • Providing support to other team members as needed

Requirements:

  • Proven experience in a front office or customer service role
  • Proficiency in Microsoft Office Suite
  • Excellent communication and organizational skills
  • Ability to multitask and prioritize tasks effectively
  • High school diploma or equivalent required; additional certification in office management a plus

What We Offer:

  • A comprehensive benefits package, including health and dental insurance, and a competitive retirement plan
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development