Admissions Specialist

Premier Nursing and Rehab Center of Far Rockaway

Position: Admissions Coordinator

Overview

The Admissions Coordinator plays a crucial role in assisting the Admissions Director to facilitate a smooth and effective admissions process. This position is responsible for the timely execution of admission documentation, fostering clear communication, and coordinating with referral sources and outreach teams. In the absence of the Admissions Director, the Admissions Coordinator will oversee all admission-related functions, focusing on enhancing census growth, referrals, and admissions while ensuring adequate departmental staffing.

Authority and Responsibilities

As the Admissions Coordinator, you are granted the necessary administrative authority, responsibility, and accountability to fulfill your designated tasks. You will report directly to the Admissions Director.

Key Responsibilities

• Provide coverage for the Admissions Department during the Admissions Director's absence.
• Assist the Admissions Director with departmental duties and responsibilities.
• Participate in Morning Report meetings as directed by the Director or Administrator.
• Complete daily AM census and End of Day reports.
• Communicate all admissions-related updates to the interdisciplinary team (e.g., admissions alerts, chats, lists).
• Prepare and maintain admission agreements for all new admissions.
• Conduct regular audits to ensure compliance with PRI, screens, Admissions Agreements, and maintain the PRI log.
• Monitor and manage all referral sources daily, ensuring prompt response times.
• Perform data entry and maintenance in the designated systems.
• Facilitate communication with the marketing and outreach teams to optimize admissions and census growth.
• Engage with families to convert referrals into admissions, emphasizing the facility's strengths.
• Stay informed about all facility clinical capabilities, policies, and marketing points to effectively communicate with the community, medical professionals, patients, and families.
• Understand and manage insurance, payor sources, disenrollments, and admissions/SNF finances.
• Answer phone calls, direct inquiries, and assist with insurance-related questions.
• Maintain a daily hospitalization list and provide updates to the outreach team and Social Work department.
• Prepare for all admissions by coordinating with unit staff, arranging transportation, setting up rooms, and collaborating with nursing on equipment needs.
• Ensure all rooms are ready by working with nursing and housekeeping, conducting audits of vacant rooms.
• Support the outreach team by preparing literature, managing promotional item inventory, overseeing admissions gifts, and attending marketing events as required.
• Send out admission alert notifications.
• Collect and verify financial and other relevant information from family members and hospitals during initial intake.
• Conduct tours for prospective families.
• Communicate any concerns or observations regarding departmental functions or procedures to the Admissions Director.
• Fulfill administrative requirements, including completing necessary forms and reports.
• Perform additional duties as assigned by the Admissions Director or Administrator.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Previous experience in admissions within healthcare facilities preferred.
• Experience in a Director role is advantageous.

Specific Skills

• Ability to work efficiently in a fast-paced environment while meeting census requirements.
• Strong coaching and support skills for the admissions and marketing team.
• Knowledge of Medicare requirements and insurance providers.
• Proficiency in reading, writing, speaking, and understanding English.
• Computer literacy, including familiarity with EMR software systems and other online tools.
• Ability to make independent decisions as necessary.
• Strong interpersonal skills, with the ability to interact tactfully with various stakeholders.
• Leadership ability and a collaborative approach to working with interdisciplinary teams.
• Willingness to seek out and incorporate new methods and practices.
• Ability to convey information regarding residents' conditions effectively.
• Professional appearance and adherence to the facility's dress code policy.
• Enthusiastic and motivated attitude, focusing on promoting patient/resident rights.
• Availability outside of regular business hours if necessary.

Physical and Sensory Requirements

• Must be able to move intermittently throughout the workday.
• Must possess sight and hearing senses, or use prosthetics to enable these senses to function adequately for the role.
• Must meet the general health requirements set by the facility.
• The role may involve lifting residents or equipment, with a minimum lifting requirement of 5 pounds and a maximum of 25 pounds periodically.