Medical Office Representative

2 weeks ago


Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

Job Overview

As a valued member of the St. Joseph's Healthcare System team, you will play a critical role in ensuring the smooth operation of our patient registration process. Your primary responsibilities will include:

  • Collecting and verifying patient demographic, financial, and insurance information
  • Conducting financial screenings to determine patient eligibility for services
  • Completing collections of patient financial responsibility and referring self-pay patients to our financial services team as needed
  • Entering data accurately and efficiently to ensure timely service to all patients
  • Serving as a liaison between our patient registration department and other ancillary departments

Qualifications

To be successful in this role, you will require:

  • A High School diploma or equivalent
  • Up to one year of basic technical training in medical office practice
  • Three to six months of on-the-job training and orientation
  • Certification as a Certified Healthcare Access Associate (CHAA) by the National Association of Healthcare Access Management is preferred
  • Bilingual skills are a plus
  • Proficiency in Microsoft Office is required
  • Knowledge of medical terminology is considered an asset


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