Regional IT Support Manager

4 days ago

Redlands, California, United States Accurate Personnel LLC Full time
Regional System Support Manager

Accurate Personnel LLC is seeking a highly skilled Regional System Support Manager to oversee IT and telecommunication support across the warehouse, ensuring the efficiency and security of all systems.

Key Responsibilities:
  • Lead regional system support teams, providing direction and support for warehouse and transportation operations.
  • Implement IT standards, policies, and procedures in coordination with corporate IT departments.
  • Plan and implement changes to IT infrastructure, ensuring network security according to corporate standards.
  • Manage telephone system upgrades and oversee related changes.
  • Ensure the maintenance of computer stations and software for training programs.
  • Lead troubleshooting efforts, manage system backups, and coordinate disaster recovery.
  • Oversee regional and local help desk activities, respond to escalated issues, and maintain tracking software.
  • Maintain vendor relationships, manage hardware and software purchases, and ensure responsible asset management.
  • Generate reports as required and manage sanitation and safety practices in the technology areas of the warehouse.
Requirements:
  • Excellent communication skills with the ability to initiate and manage projects.
  • High proficiency in computer networking, Warehouse Management Systems (WMS), and Transportation Management Systems (TMS). LAN certification may be required.
  • Strong knowledge of logistics, Electronic Data Interchange (EDI), and troubleshooting.
  • Effective management skills to provide high-level support.
  • College-level education or 4-5 years of experience in systems management.
Travel Requirements:

Travel is required based on project needs.

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