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Customer Service Representative

2 months ago

Glassboro, New Jersey, United States Smashburger Full time
About Smashburger

Smashburger is a fast-casual restaurant chain that specializes in serving high-quality, made-to-order burgers and other delicious menu items. We are committed to providing an exceptional dining experience for our customers and a positive work environment for our employees.

Job Summary

We are seeking a Customer Service Representative to join our team as a Cashier/Food Runner. As a key member of our front-of-house team, you will be responsible for providing excellent customer service, taking orders, and processing transactions in a fast-paced and dynamic environment.

Key Responsibilities:
  • Provide exceptional customer service to ensure a positive dining experience for our guests
  • Take orders accurately and efficiently using a touch-screen register
  • Process transactions and handle cash and credit card payments
  • Assist customers with questions and concerns in a professional and courteous manner
  • Maintain a clean and well-stocked work area, including floors, windows, restrooms, tables, chairs, counters, and equipment
Requirements:
  • Availability to work varied hours and days, including nights, weekends, and holidays
  • Physical ability to stand for extended periods of time and move and lift boxes
  • Positive and energetic personality, with strong communication skills and a customer-focused attitude
What We Offer:
  • A competitive wage based on experience
  • A flexible full-time schedule
  • An employee referral program
  • A strong commitment to promote from within