Customer Experience Specialist
1 day ago
Fulfill ticket orders and respond to customer inquiries with a focus on providing exceptional service to season ticket holders and Panther Club members. Develop and maintain personal relationships to ensure retention and renewal.
Key Responsibilities- Provide prompt and thorough responses to customer communications via email, phone, or in-person.
- Develop and implement effective ticketing sales strategies to meet sales goals.
- Track sales, generate reports, and maintain accurate records.
- Assign tasks and provide guidance to team members as needed.
- High school diploma or equivalent required; combination of education and relevant experience considered.
- 1 year of experience in customer service or a related field.
- Ability to work in a fast-paced environment and meet sales targets.
- Excellent communication and interpersonal skills.
Monday - Friday, 8:30 a.m. - 5:00 p.m. with occasional travel and attendance at events.
What We OfferCompetitive salary and benefits package, including relocation assistance and visa sponsorship not provided.
-
Customer Account Experience Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States United States Steel Full timeCustomer Account Experience Specialist at U.S. Steel Position Overview: As a Customer Account Experience Specialist, you will be integral to the management of designated customer accounts within U.S. Steel's dynamic and inclusive environment. This role involves engaging with customers and collaborating with various internal departments, providing you with...
-
Customer Experience Associate
4 days ago
Pittsburgh, Pennsylvania, United States Urban Outfitters Full timeOmni Service Specialist RoleWe are seeking a highly skilled Omni Service Specialist to join our team at Urban Outfitters. As an Omni Service Specialist, you will play a critical role in supporting our customer experience by contributing to omni service processes.Key Responsibilities:Pick, pack, and ship online customer orders with precision and...
-
Customer Experience Associate
9 hours ago
Pittsburgh, Pennsylvania, United States Urban Outfitters Full timeOmni Service Specialist RoleThe Omni Service Specialist plays a vital role in enhancing the customer experience by supporting omni-channel service processes. Their primary objective is to efficiently pick, pack, and ship online customer orders, ensuring seamless fulfillment of in-store and curbside pickup orders, as well as transferring product back to the...
-
Customer Experience Associate
7 days ago
Pittsburgh, Pennsylvania, United States AAA Full timeAAA Service Specialist Job Description **Key Responsibilities:** * Provide exceptional customer service to members and guests, ensuring a Legendary Service experience * Offer DMV vehicle license, registration, and notary services to meet customer needs * Achieve sales and service goals, earning incentives for multiple AAA products and services * Prepare...
-
Customer Experience Associate
7 days ago
Pittsburgh, Pennsylvania, United States AAA Full timeAAA Service Specialist Job Description **Key Responsibilities:** * Provide exceptional customer service to members and guests, ensuring a Legendary Service experience * Offer DMV vehicle license, registration, and notary services to meet customer needs * Achieve sales and service goals, earning incentives for promoting AAA products and services * Prepare...
-
Customer Experience Associate
1 week ago
Pittsburgh, Pennsylvania, United States AAA Full timeAAA Service Specialist Job Description **Key Responsibilities:** * Provide exceptional customer service to members and guests, ensuring a Legendary Service experience * Offer DMV vehicle license, registration, and notary services to meet customer needs * Achieve sales and service goals, earning incentives for promoting AAA products and services * Prepare...
-
Customer Experience Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States JOANN Stores Full timePOSITION SUMMARY The primary duty of the Team Member is to provide an outstanding customer experience by fostering creativity among our clientele and ensuring a welcoming atmosphere. All Team Members contribute to sales growth through comprehensive product knowledge, innovative merchandising techniques, and precise transaction handling. The Team Member's...
-
Customer Experience Specialist
3 days ago
Pittsburgh, Pennsylvania, United States Pediatrix Full timeJob SummaryFulfill ticket orders and respond to customer inquiries with exceptional service. Track sales, generate reports, and maintain accurate records. Provide guidance and support to team members. Develop effective ticketing sales strategies to enhance the event experience.Key ResponsibilitiesDevelop and maintain relationships with Panther season ticket...
-
Customer Experience Specialist
1 week ago
Pittsburgh, Pennsylvania, United States Starbucks Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our store team as a Barista. As a Barista, you will be responsible for creating a positive and welcoming experience for our customers by providing exceptional service and expertly crafted beverages.Key ResponsibilitiesPrepare and serve high-quality beverages to...
-
Customer Experience Specialist
2 weeks ago
Pittsburgh, Pennsylvania, United States Skechers U.S.A. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Skechers U.S.A. team as a Retail Key Holder. As a key member of our store team, you will be responsible for delivering an exceptional customer experience and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service, responding to...
-
Customer Experience Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States The Lash Lounge Pittsburgh - South Hills Full timeJob OverviewABOUT US:The Lash Lounge is a leading salon specializing in Lash Extensions, boasting over 100 locations across the United States. We provide a comprehensive range of services, including Lash Extensions, Lash Lifts, Tinting, Threading, Brow Services, and more. Our mission is to foster a welcoming and comfortable environment while prioritizing the...
-
Customer Experience Specialist
2 weeks ago
Pittsburgh, Pennsylvania, United States Giant Eagle Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Curbside Personal Shopper. As a key member of our Curbside Team, you will be responsible for providing exceptional service to our guests, ensuring their shopping experience is nothing short of exceptional.Key ResponsibilitiesDisplay a passion for shopping...
-
Customer Experience Specialist
4 days ago
Pittsburgh, Pennsylvania, United States Schneider Full timeJob SummaryFulfilling ticket orders and responding to customer inquiries are key responsibilities of this role. The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment.Essential FunctionsDevelop and maintain relationships with season ticket holders to ensure retention and renewal.Respond...
-
Customer Experience Specialist
5 days ago
Pittsburgh, Pennsylvania, United States Balchem Full timeJob SummaryFulfilling ticket orders and responding to customer inquiries are key responsibilities of this role. The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment.Essential FunctionsDevelop and maintain relationships with season ticket holders to ensure retention and renewal.Respond...
-
Customer Experience Specialist
1 week ago
Pittsburgh, Pennsylvania, United States New York Life Full timeAbout New York LifeNew York Life is a leading provider of life insurance and financial services, committed to helping individuals and families achieve their long-term goals. Our company values career development, collaboration, innovation, and inclusiveness, creating a work environment that fosters growth and success.Job SummaryWe are seeking a highly...
-
Customer Engagement Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States Mantra Management Group Full timeJob OverviewMantra Management Group is a leading sales and business development organization focused on representing esteemed clients within the telecommunications sector. Our primary objective is to enhance brand visibility and foster customer engagement. This year has marked significant growth and achievement for us, underscoring our dedication to...
-
Customer Support Specialist
3 weeks ago
Pittsburgh, Pennsylvania, United States Strategic Knections LLC Full timeCustomer Support SpecialistStrategic Knections LLC is seeking a friendly and proficient customer support specialist to guarantee our clients receive exemplary assistance. In this position, you will be tasked with nurturing positive client relationships, addressing inquiries, and directing customer issues to the relevant departments. Additionally, collecting...
-
Project Manager
2 weeks ago
Pittsburgh, Pennsylvania, United States Dino Painting Full timeAbout the JobWe are seeking a highly skilled Project Manager to join our team at Dino Painting. As a Project Manager, you will be responsible for ensuring customer satisfaction and delivering high-quality projects on time and within budget.Key Responsibilities:Customer Support:Provide exceptional customer service and ensure customer satisfaction.Communicate...
-
Customer Support Specialist
3 days ago
Pittsburgh, Pennsylvania, United States ARDEX Group Full timeJob Title: Customer Support SpecialistARDEX Americas is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for servicing and processing orders within a designated territory for the ARDEX Retail and Distribution centers throughout the U.S., Canada, and Latin America.Key...
-
Customer Service Specialist
4 weeks ago
Pittsburgh, Pennsylvania, United States Mosites Motorsports Full timeJob Title: Customer Service Specialist - PowersportsCompany: Mosites MotorsportsJob Type: Full-timeAs Mosites Motorsports continues to expand its operations, we are excited to invite a dedicated Customer Service Specialist to join our dynamic team. We are a premier dealership specializing in a variety of recreational vehicles, including motorcycles, ATVs,...