Senior Solutions Consultant

5 days ago


Chicago, Illinois, United States Braze Full time
About the Role

Braze is seeking a highly skilled Senior Solutions Consultant to join our Americas-based team. As a trusted advisor to our prospective customers, you will leverage your extensive product expertise, strategic vision, and best practices to drive long-term partnerships between Braze and our customers.

Key Responsibilities
  • Develop and execute technical sales strategies to drive customer engagement and adoption of Braze's customer engagement platform.
  • Collaborate with cross-functional teams, including sales, marketing, security, and product, to ensure seamless customer experiences.
  • Provide technical thought leadership across industry verticals, customer types, and geographic markets.
  • Mentor and support Solutions Consultants on your team to drive technical excellence and customer satisfaction.
  • Travel up to 50% of the time to meet with customers and partners, with occasional international travel.
Requirements
  • Proven experience in Pre-sales Engineering, Technical Account Management, or Customer Success.
  • Domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically.
  • Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines.
What We Offer
  • Competitive compensation package, including equity.
  • Comprehensive benefits, including medical, dental, vision, life, and disability insurance.
  • Flexible paid time off and family services, including fertility benefits and equal paid parental leave.
  • Professional development opportunities, including formal career pathing, learning platforms, and tuition reimbursement.
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work.


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