Front Office Manager Position

2 weeks ago


Buffalo, New York, United States Marriott Hotels & Resorts Full time
Job Title: Front Office Manager

We are seeking a highly skilled and experienced Front Office Manager to join our team at the Buffalo Marriott at LECOM HARBORCENTER.

Key Responsibilities:
  • Manage the front office operations, ensuring seamless guest experiences and high levels of customer satisfaction.
  • Lead a team of office staff, providing guidance, support, and development opportunities to enhance their skills and performance.
  • Develop and implement strategies to improve office efficiency, productivity, and quality of service.
  • Collaborate with other departments to ensure effective communication and coordination of office activities.
  • Monitor and analyze office performance metrics, identifying areas for improvement and implementing corrective actions.
Requirements:
  • Proven experience in front office management, preferably in a hotel or hospitality setting.
  • Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

  • Front Office Manager

    2 weeks ago


    Buffalo, New York, United States Shaner Hotel Group Full time

    Job Overview We are seeking a highly skilled and experienced Front Office Manager to join our team at the Buffalo Marriott LECOM HARBORCENTER. As a key member of our hotel's management team, you will be responsible for overseeing the front office operations, ensuring exceptional guest service, and driving revenue growth. Responsibilities * Manage the...


  • Buffalo, New York, United States Buffalo Lodging Associates, LLC Full time

    Job Title: Front Office SupervisorJob Summary:We are seeking a highly skilled Front Office Supervisor to join our team at Buffalo Lodging Associates, LLC. The successful candidate will be responsible for coordinating front office operations, providing exceptional guest service, and supporting the management team.Key Responsibilities:Oversee guest services...

  • Front Desk Manager

    3 weeks ago


    Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office in a professional and courteous manner, providing exceptional service to all guests while maximizing room revenue and occupancy.Key ResponsibilitiesRespond to all guest requests, problems, complaints, and/or accidents presented at the Front Desk or through...

  • Front Desk Manager

    3 weeks ago


    Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office, providing exceptional customer service, and maximizing room revenue and occupancy. This role requires a high level of discretion, independent judgment, and leadership skills to motivate and direct the work of Front Desk personnel.ResponsibilitiesRespond to...


  • Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.Management-level associates are expected to...


  • Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for providing exceptional customer service and ensuring the smooth operation of the Front Office. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist the Front Desk Manager...


  • Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager in the operation of the Front Office, providing quality service to guests, and maximizing room revenue and occupancy.ResponsibilitiesGuest ServiceApproach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented...


  • Buffalo, New York, United States JT's Urban Italian - Buffalo Full time

    Are you prepared to advance your career in the vibrant atmosphere of Buffalo, NY? JT's Urban Italian is on the lookout for a full-time Front-of-House Operations Manager who can inspire our service team with enthusiasm, ensuring a flawless and memorable dining experience for our patrons. In this role, you will receive a competitive salary ranging from $52,000...


  • Buffalo, New York, United States Restaurant Depot Full time

    Restaurant Depot - 500 Duke Rd Department ManagerAs a Front-End Supervisor at Restaurant Depot, you will be responsible for:Key Responsibilities:Supervising, training, and evaluating cashiers, front-end loaders, checkers, and U-boat retrieval staffEnsuring friendly, efficient, and professional customer serviceEnsuring compliance with established sales and...

  • Front Desk Associate

    2 weeks ago


    Buffalo, New York, United States Integral Hospitality Full time

    Job SummaryIntegral Hospitality is seeking a Front Desk/Night Audit professional to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities: Register and assign rooms to guests in a timely and efficient manner Confirm phone and...


  • Buffalo, New York, United States Delaware North Full time

    Hotel Front Desk Supervisor OpportunityDelaware North is seeking a Hotel Front Desk Supervisor to join our team at The Westin Buffalo in Buffalo, New York.ResponsibilitiesTrain and supervise front desk team members to ensure adherence to quality standards, deadlines, and proper procedures.Provide guidance on handling difficult problems or resolving escalated...


  • Buffalo, New York, United States Delaware North Full time

    Hotel Front Desk Supervisor OpportunityThe Westin Buffalo, a luxury lifestyle hotel in downtown Buffalo, New York, is seeking a Hotel Front Desk Supervisor to join our team. As a Hotel Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.ResponsibilitiesTrain and supervise front...


  • Buffalo, New York, United States Delaware North Full time

    Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at The Westin Buffalo in Buffalo, New York.As a Hotel Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. You will train and supervise the front desk team members to ensure...

  • Front Desk Associate

    3 weeks ago


    Buffalo, New York, United States Integral Hospitality Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk/Night Audit professional to join our team at Integral Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing room assignments, and conducting nightly audits to ensure the highest level of guest satisfaction and...

  • Front End Supervisor

    1 month ago


    Buffalo, New York, United States Lexington Co-op Markets Full time

    Job Title: Front End SupervisorJoin Lexington Co-op Markets as a Front End Supervisor and take on a challenging role that requires excellent customer service skills, leadership abilities, and a passion for maintaining a clean and organized store environment.Responsibilities:Customer Service: Provide friendly, fast, and accurate service to customers, ensuring...


  • Buffalo, New York, United States Delaware North Full time

    Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at The Westin Buffalo in Buffalo, New York.The ideal candidate will be responsible for supervising front desk operations and providing exceptional service to our guests. This role requires a strong understanding of hospitality principles and the ability to...


  • Buffalo, New York, United States Towne Housing LLC Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Representative to join our team at Towne Housing Real Estate. As the first point of contact for visitors, tenants, and vendors, this individual will provide exceptional customer service, manage administrative duties, and maintain a clean and welcoming front lobby.Key ResponsibilitiesGreet...


  • Buffalo, New York, United States Delaware North Full time

    Hotel Front Desk Supervisor OpportunityDelaware North is seeking a skilled Hotel Front Desk Supervisor to join our team at The Westin Buffalo in Buffalo, New York.Key Responsibilities:Supervise front desk operations and ensure exceptional guest service.Train and evaluate front desk team members to meet quality standards.Implement policies and procedures to...


  • Buffalo, New York, United States Restaurant Depot Full time

    Restaurant Depot - 500 Duke RdAs a Front-End Supervisor at Restaurant Depot, you will be responsible for:Key Responsibilities:Supervising, training, and evaluating cashiers, front-end loaders, checkers, and U-boat retrieval personnelEnsuring friendly, efficient, and professional customer serviceEnsuring compliance with established sales and security policies...


  • Buffalo, New York, United States Hyatt Regency Buffalo Full time

    Job Summary:As a Front Desk Agent at Hyatt Regency Buffalo, you will be responsible for providing exceptional guest service, registering guests, and handling room reservations. You will be the first point of contact for guests, and your friendly and welcoming demeanor will set the tone for their stay.Responsibilities:Register guests and handle room...