IT Support Specialist

1 week ago


Lewisburg, Tennessee, United States Minth North America Full time
Job Overview

We are seeking a skilled IT Technician to join our team at Minth North America. As a key member of our technical operations team, you will be responsible for maintaining and troubleshooting our IT systems, networks, and infrastructure.

Key Responsibilities
  • Evaluate and resolve user problems as the first point of contact, identifying and obtaining resources for complex problem resolution, and correcting routine hardware issues.
  • Instruct users on computer equipment and application use, answering questions and resolving problems with application use.
  • Set up new hardware and software, installing, testing, and monitoring computer hardware and software, and configuring hardware and software to meet user needs.
  • Maintain records, procedures, and documentation for computer systems and software, including asset management tracking and inventory of company hardware.
  • Assist in maintaining and installing telephony, data, and video cabling throughout corporate facilities.
  • Provide 24/7 support for emergency situations or critical problems with technology or facilities.
  • Establish strong working relationships with office associates through regular check-ins.
Requirements
  • 2-year degree or applicable IT/IS certification.
  • Proven experience in IT support, network administration, and system troubleshooting.
  • Strong knowledge of hardware, software, and networking technologies.
  • Familiarity with building management systems and facilities operations.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
What We Offer
  • International development platform.
  • Dynamic and efficient team.
  • All-round personal improvement.
  • Personalized humanistic care.
  • Diversified working atmosphere.
  • Modern office setting.
  • Competitive compensation package.


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