Help Desk Specialist
1 day ago
We are seeking a highly motivated and skilled Help Desk Specialist to join our team at Johnson Controls. This role is ideal for individuals who possess excellent communication skills, problem-solving abilities, and a strong work ethic.
About the JobAs a Help Desk Specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, or in-person. Your primary goal will be to resolve customer complaints in a timely and professional manner, ensuring their issues are addressed promptly and efficiently.
You will participate in a comprehensive training program that covers standard operating procedures, emergency dispatch protocols, and advanced customer service techniques. Throughout your tenure, you will receive ongoing support and guidance from our experienced team members.
Key Responsibilities:- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints in a timely and professional manner
- Document all interactions with customers using our CRM system
- Collaborate with colleagues to ensure seamless service delivery
- High school diploma or equivalent required; one year of experience in customer service preferred
- Excellent verbal and written communication skills
- Able to type between 20-25 wpm
- Familiarity with basic computer applications and software
- Ability to work under pressure and meet deadlines
- Competitive salary range $14-$16 hourly based on experience
- Opportunities for advancement and career growth
- Comprehensive training program
- Ongoing support and mentorship
We offer multiple shifts available to accommodate various schedules and needs.
-
Help Desk Specialist
6 days ago
Kansas City, Missouri, United States Yochana IT Full timeJob Description:EUC Deskside Support position available for a talented professional to join our team at Yochana IT.About the Role:This is an exciting opportunity for someone to take on a leadership role and drive End User technology upgrades, ensuring seamless support for our organization's capacity, performance, and availability requirements.We're seeking a...
-
Front Desk Hospitality Representative
5 days ago
Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full timeAt Fairfield Inn by Marriott Kansas City Downtown/Union Hill, we are seeking a skilled Front Desk Hospitality Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, managing room bookings, and ensuring a seamless experience from check-in to check-out.Job SummaryThis...
-
Front Desk Team Lead
4 weeks ago
Kansas City, Missouri, United States Atrium Hospitality Full timeHotel:Kansas City Homewood SuitesFront Desk SupervisorFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellencePay Rate: $19.95At Atrium Hospitality, our associates experience positive encounters every day; we give life to a culture that promotes six values that propel us to be better for our associates and our guests.Our...
-
IT Support Specialist
6 days ago
Kansas City, Missouri, United States Leidos Full timeAbout LeidosLeidos is a leading provider of IT services to the Navy and Marine Corps. Our team is responsible for maintaining and modernizing the main global network, providing cybersecurity services, network operations, service desk, and data transport.Job SummaryWe are seeking an IT Support Specialist to join our team. As a Help Desk Support...
-
IT Infrastructure Support Specialist
1 day ago
Kansas City, Missouri, United States TEKsystems Full timeAbout the RoleWe are seeking an IT Infrastructure Support Specialist to join our team in Kansas City, Missouri. In this role, you will be responsible for providing technical support to our network end-users worldwide.The ideal candidate will have a strong understanding of computer systems and networks, as well as excellent problem-solving skills. You will...
-
Enterprise Service Desk Technician
3 weeks ago
Kansas City, Missouri, United States TEKsystems Full timeJob Summary:TEKsystems is seeking an Enterprise Service Desk Technician to join our team in Kansas City, Missouri. As a member of our 24/7 service desk, you will be responsible for providing technical support to our customers worldwide. Key Responsibilities:* Provide technical support for network issues, password resets, and other IT-related problems*...
-
Technical Customer Support Specialist
7 days ago
Kansas City, Missouri, United States AppleOne Full timeCustomer Service Technical RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Technical Customer Support Specialist. This temporary contract role is an excellent opportunity for someone looking to grow their technical skills in a dynamic and supportive environment.Key Responsibilities:Provide prompt and professional...
-
Business Operations Support Specialist
5 days ago
Kansas City, Missouri, United States Morgan Hunter Companies Full timeWe are seeking a highly organized and detail-oriented Business Operations Support Specialist to join our team at Morgan Hunter Companies. As an Administrative Support Associate, you will provide reception, customer service, sales support, and administrative assistance to our clients.Key Responsibilities:Provide exceptional customer service and supportManage...
-
Airport Transportation Specialist
5 days ago
Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full timeJob DescriptionWe are seeking a dedicated Airport Transportation Specialist for the Graveyard Shift at Orangewood Inn & Suites KCI in Kansas City, MO.The main goal of this position is to ensure a safe and pleasant travel experience for our hotel guests while upholding exceptional customer service standards.Your responsibilities will include providing...
-
Administrative Support Associate
6 days ago
Kansas City, Missouri, United States Morgan Hunter Companies Full timeMorgan Hunter Companies is seeking an experienced Administrative Support Associate to join our team. As a Business Operations Support Specialist, you will be responsible for providing administrative support, managing front desk operations, and ensuring a professional atmosphere for our clients.Job Summary:Provide administrative support to our clientsManage...
-
Procurement Specialist
6 days ago
Kansas City, Missouri, United States U.S. Engineering Full timeJob Summary:The Procurement Specialist will oversee the purchasing activities and tracking of construction materials, tools, supplies, and services to enhance the consistency and profitability of regional construction operations.Main Responsibilities:Purchasing bulk commodities, materials for fabrication shops, sheet metal products, and uncommon...
-
Creative Organization Specialist
6 days ago
Kansas City, Missouri, United States Closet Factory Full timeWe are seeking a talented Creative Organization Specialist to join our team at Closet Factory of Kansas City.About the RoleAs a Creative Organization Specialist, you will have the opportunity to transform clients' lives by creating beautiful and functional home organization solutions.Key Responsibilities:Create customized designs for various spaces,...
-
Part Time Administrative Coordinator
6 days ago
Kansas City, Missouri, United States Warners' Stellian Full timeCompany OverviewWarners' Stellian is a family-owned appliance retailer based in the Midwest, celebrating its 70th anniversary. With 13 retail locations offering 60 brands of home appliances, we are the area's specialist.Salary and BenefitsThe estimated salary for this role is $16.00 per hour. Warners' Stellian offers competitive compensation, commission on...
-
Restoration Specialist
2 weeks ago
Kansas City, Missouri, United States Rainbow Restoration Full timeJob Title: Restoration SpecialistDo you want a challenging role where every day is unique? Are you interested in working in a field where you can truly make a difference? If so, we may have the perfect opportunity for you at Rainbow Restoration.As a Restoration Specialist, you will be responsible for helping to restore homes and businesses after devastating...
-
Hotel Night Auditor
1 day ago
Kansas City, Missouri, United States Marquee Hospitality Full timeJob DescriptionA night auditor is responsible for managing front desk operations during the overnight shift.Key Responsibilities:Front Desk Operations: Manage front desk activities during the overnight shift, including guest registration, reservation management, and preparing daily reports.Cashiering: Maintain cashiering responsibilities as per Front Office...
-
Night Auditor Professional
6 days ago
Kansas City, Missouri, United States Marquee Hospitality Full timeMarquee Hospitality Nighttime Front Desk DutiesThe Nighttime Front Desk Agent is responsible for overseeing the overnight front desk operation at our Marquee Hospitality hotel. This role requires strong communication skills, a commitment to providing exceptional guest service, and the ability to work independently with minimal supervision.Key...
-
Family Support Specialist
7 days ago
Kansas City, Missouri, United States Housing Authority of Kansas City Full timeJob DescriptionThe Housing Authority of Kansas City, Missouri is seeking a highly skilled Family Support Specialist to provide comprehensive case management services to families in need.About the Role:We are looking for a dedicated professional who can assess family needs, develop personalized plans, and connect them with essential resources to achieve their...
-
Traveling Radiology Imaging Specialist
1 day ago
Kansas City, Missouri, United States OneStaff Medical Full timeWe are seeking a highly skilled Traveling Radiology Imaging Specialist to join our team at OneStaff Medical. This exciting opportunity allows you to work in Kansas City, Missouri, and experience the thrill of traveling while pursuing your career.Radiology imaging specialists play a vital role in healthcare, using cutting-edge technology to create detailed...
-
Mental Health Support Specialist
6 days ago
Kansas City, Missouri, United States REDISCOVER Full timeJob OverviewWe are seeking a highly motivated and compassionate Mental Health Support Specialist to join our CoEd Program at ReDiscover. This is an excellent opportunity to make a meaningful difference in the lives of individuals struggling with mental health issues.About UsReDiscover is a non-profit community mental health center dedicated to delivering...
-
Behavioral Specialist
6 days ago
Kansas City, Missouri, United States Sherwood Autism Center Full timeAt Sherwood Autism Center, we are dedicated to empowering individuals with autism and other developmental disabilities to lead active and independent lives.We are seeking a highly motivated and compassionate Behavioral Specialist to join our dynamic team. As a Behavioral Specialist, you will play a vital role in providing support and instruction to our...