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Senior Manager Third Party Resiliency

2 months ago


Chicago, Illinois, United States Discover Financial Services, Inc. Full time
Job Description

Job Summary:

The Senior Manager leading the Third Party Resiliency Program is responsible for the development, management, and coordination of vendor resiliency assessments across the company. This involves managing a team that develops, implements, and maintains a comprehensive vendor resiliency program which safeguards the enterprise and customer access to products and services.

Key Responsibilities:

  • Managing a team that develops, implements, and maintains a comprehensive vendor resiliency program.
  • Overseeing the evaluation, design, and implementation of programs and controls.
  • Managing the Third Party resiliency initiatives pipeline.
  • Identifying resiliency impacts and risk considerations.
  • Reviews regulatory and audit findings.
  • Manages remediation of risk issues.
  • Directs the development of data analytics, metrics, reporting, and statistical analyses.
  • Directs the delivery of third party resiliency programs.
  • Manages risk effectively by translating regulatory requirements and business needs to develop resiliency controls.
  • Recommends remediation strategies to mitigate risk and close gaps.
  • Provides assurance, guidance, and direction in the formalization of the Third Party Resiliency framework through program governance, including standards, training, reporting, in partnership with the Third Party Risk Management Framework.
  • Provides leadership, mentoring, and development to the team.
  • Collaborates and builds relationships with different program participants.

Requirements:

  • Bachelor's degree in Business Administration and Management, Security and Intelligence, or Information Technology.
  • 8+ years of experience in Risk Management, Financial Services, Process Improvement, or related.
  • 8+ years of experience in Implementing Business Continuity Program, Service Continuity, Risk Management, Incident Management, Emergency Management or related field(s).
  • 4+ years of experience working in a cross-functional team.
  • 2+ years of experience leading teams (i.e. setting strategy, goals, performance management, delegation, hire-fire, performance evaluation, mentoring, motivating, coaching, development, etc.).
  • In Lieu of Education, 10+ years of experience in Business Continuity, Service Continuity, Cybersecurity, Information Security, Risk Management, Third Party Risk Management, Incident Management or related field(s).

Preferred Qualifications:

  • Master's degree in Business Administration and Management, Security and Intelligence, or Information Technology.
  • 10+ years of experience Risk Management, Financial Services, Process Improvement or related, including prior people management experience.
  • 10+ years of experience with compliance regulations, frameworks, and standards.
  • 10+ years of experience implementing Business Continuity Program, Service Continuity, Risk Management, Incident Management, Emergency Management or related field(s).
  • Certified Business Continuity Professional (or other BCP / Resiliency Certification).

Benefits:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan