Third Party Billing and Collections Specialist
4 weeks ago
The Third-Party Billing and Follow Up Representative plays a critical role in facilitating the billing and collection processes of outstanding accounts receivable. This position requires strong analytical and communication skills to ensure accurate and compliant coding, charging, and billing information.
Key Responsibilities- Facilitate the billing and collection processes of outstanding accounts receivable
- Analyze claims to determine compliant and accurate coding, charging, and billing information
- Communicate with internal and external contacts to explain primary, secondary, and tertiary billing, collection, and resolution of claims
- Monitor daily queues for customer services/quality and productivity to maintain acceptable levels
- Handle incoming and outgoing billing correspondence and phone inquiries relating to patient, third-party administrators, attorneys, vendors, and other insurance payers
- Document conversations and/or actions taken to support all claims inquiries, review, and/or reconsiderations
- Work to resolve any claim or billing concerns and take appropriate action to escalate issues to management when necessary
- Develop relationships with patients, third-party administrators, attorneys, vendors, and other insurance payers
- Perform follow-up processes on accounts to work towards a zero balance
- File timely reconsideration or review of claim with supporting documentation as necessary
- High School Diploma or GED
- A minimum of one year of experience in hospital third-party billing and account follow-up
- Current experience with a hospital revenue cycle system
- Preferred qualifications include bilingual English/Spanish or English/Polish
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department-specific safety requirements.
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Chicago, Illinois, United States Cook County Health and Hospitals Full timeJob SummaryThe Third-Party Billing and Follow Up Representative plays a critical role in facilitating the billing and collection processes of outstanding accounts receivable. This position requires strong analytical and problem-solving skills to ensure accurate and compliant coding, charging, and billing information.Key ResponsibilitiesFacilitate the billing...
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