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Front Office Supervisor

2 months ago

Salinas, California, United States Cypress Healthcare Partners Full time
Job Summary

Cypress Healthcare Partners is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our clinic.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and train front office staff to ensure excellent patient service and efficient clinic operations.
    • Provide ongoing feedback and coaching to staff to improve performance and achieve goals.
  • Operational Management
    • Oversee the daily operations of the front office, including scheduling, patient flow, and administrative tasks.
    • Ensure accurate and timely completion of tasks, including data entry, billing, and insurance claims.
  • Patient Care
    • Provide exceptional patient care and service, ensuring a positive experience for all patients.
    • Respond to patient complaints and concerns in a professional and timely manner.
  • Administrative Tasks
    • Manage front office supplies, including ordering and inventory control.
    • Coordinate with the billing office to resolve any issues or discrepancies.
Requirements
  • Education and Experience
    • High school graduate or equivalent required.
    • One year of experience in an office setting or hospital setting preferred.
    • Experience with billing and insurance a plus.
  • Skills and Qualifications
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong problem-solving and analytical skills.
Working Conditions

This is a full-time position, working in a fast-paced healthcare environment. The ideal candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.