Regional Retail Banking Manager

7 days ago


Wolfforth, Texas, United States AMERICAN BANK OF COMMERCE Full time

About the Role:

We are seeking a highly motivated and experienced Regional Retail Manager to join our team at the American Bank of Commerce. The successful candidate will be responsible for managing retail personnel in the West Texas market, ensuring exceptional customer service, and promoting all of the Bank's products and services.

Key Responsibilities:

  • Manage retail personnel in a specific market with an emphasis on communicating goals and tracking performance efforts for the market.
  • Ensure exceptional customer service is provided by all retail personnel.
  • Promote all of the Bank's products and services to customers.
  • Cross-sell products and services to grow our retail customer base.
  • Implement best practices to improve customer service and sales performance.
  • Continuously staff and manage retail personnel with an emphasis on customer service.
  • Monitor and analyze market trends to identify opportunities for growth.
  • Collaborate with other departments to ensure seamless customer experience.

What We Offer:

  • A competitive salary.
  • A comprehensive benefits package, including medical, dental, vision, telemedicine, paid time off, paid volunteer time, paid holidays, flexible spending account, dependent care FSA, basic life and AD&D insurance, voluntary life and AD&D, long-term disability, 401k retirement plan, recruiting referral bonus, employee stock ownership plan, and gym membership reimbursement program.


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