Customer Service Associate
2 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our Amazon Locker+ team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining a clean and organized workspace.
Key Responsibilities
- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Assist customers with questions and concerns.
- Work through problem-solving scenarios for customers.
- Maintain a clean, safe, and organized workspace.
- Manage responsibilities for a Locker+ location, including opening and closing site.
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Receive truck deliveries.
What You'll Need
- Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation.
- Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation.
- Use carts, dollies, hand trucks, and other gear to move items around.
- Go up and down stairs (where applicable).
- Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week.
About Amazon
At Amazon, we are committed to providing a safe and inclusive work environment. Our team members are passionate about delivering exceptional customer service and making a positive impact in our communities. We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for career advancement.
How to Apply
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position. Please visit our website to learn more about the application process and to submit your application.
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