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Night Operations Department Supervisor
2 months ago
We are seeking a highly skilled Night Operations Department Supervisor to join our team at Lowe's. As a key member of our operations team, you will be responsible for leading and enabling a team of associates to deliver exceptional customer service and ensure the smooth operation of our store.
Key Responsibilities- Lead and manage a team of associates to achieve operational excellence and deliver outstanding customer service
- Collaborate with front-end and back-end operations associates to ensure efficient stock management and customer satisfaction
- Monitor and coach employees on safe behaviors and lifting techniques to prevent accidents and injuries
- Plan, schedule, and monitor non-selling operations to maximize sales and profitability
- Communicate effectively with other Department Supervisors and Assistant Store Managers to drive efficiencies and achieve service, operations, and safety objectives
- High School Diploma or equivalent and 3 years of experience in a retail environment or 5 years of experience in a retail environment
- Experience providing direction or supervision to teams and supporting or participating in the process of training, mentoring, and developing associates
- Experience working cross-functionally and using Microsoft Office Suite
- Ability to obtain sales-related licensure or registration as may be required by law
- Experience supporting front-end or back-end operations in a retail environment and in customer service roles
- Experience in leadership roles with direct report responsibility and working in the home improvement retail sector
- Experience working in fast-paced, dynamic retail environments and using store computer systems
Lowe's is an equal opportunity employer and offers a competitive starting rate of pay, benefits, and opportunities for career growth and development.