Retail Department Supervisor

5 days ago


North Kingstown, Rhode Island, United States HomeGoods Full time
Job Title: Retail Department Supervisor

We are seeking a highly motivated and organized Retail Department Supervisor to join our team at HomeGoods. As a key member of our store leadership team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.

Key Responsibilities:
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Trains and mentors Associates on established merchandising and processing principles
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
  • Monitors productivity of team and coaches as necessary
  • Organizes and rotates back stock for easy replenishment
  • Maintains and upholds merchandising philosophy and signage standards
  • Maintains all organizational, cleanliness and recovery standards for the backroom area
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits:

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.



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