Onsite Operations Specialist
1 week ago
Job Summary
We are seeking a skilled Onsite Operations Specialist to join our team at HP. As an Onsite Operations Specialist, you will be responsible for providing technical support and services to our customers, ensuring high levels of customer satisfaction and loyalty.
Key Responsibilities
Provide technical support and services to customers, including software service and post-sales support.
Handle customer relations problems promptly and appropriately, escalating issues according to established procedures.
Respond to service, product, technical, and customer relations questions.
Requirements
Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1-year relevant working experience.
Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills.
Ability to build and maintain ongoing relationships with customers, peers, and support partners.
What We Offer
A comprehensive benefits package, including dental insurance, disability insurance, employee assistance program, flexible schedule, flexible spending account, health insurance, and life insurance.
A competitive salary range of $52,000.00 annually, with additional opportunities for pay in the form of bonus and/or equity.
Equal Opportunity Employer
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation, or any other characteristic protected by applicable national, federal, state, and local law(s).
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