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Customer Service Advocate

2 months ago

Greensboro, Georgia, United States Bug House Pest Control Full time

Position Overview:

Are you eager to be part of a team that values dedication and a friendly approach?

As a member of the Bug House Pest Control family, your role will be essential in ensuring our clients feel we have fulfilled our commitments. This involves enhancing our reputation for exceptional service as a leader in the pest control industry.

At Bug House, we are looking for individuals with a strong Service Mindset. You will not just have a job; you will embark on a career with opportunities for advancement and benefits that extend beyond the basics. We will equip you with all the necessary tools for success. Moreover, our industry is resilient, as pests are a persistent challenge.

No prior pest control experience is required, and a passion for insects is not necessary. What is essential is your desire to make people feel secure in their homes, and we will provide comprehensive training.

Key Responsibilities:

You will be responsible for:

  • Managing general office tasks, including:
  • Handling electronic communications
  • Scanning and filing documents
  • Scheduling appointments
  • Processing various paperwork
  • Posting payments
  • Generating contracts and agreements for customer accounts

Employee Benefits:

  • Competitive salary
  • Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance
  • 401(k) plan with company matching and employee stock purchase options
  • Paid time off, including vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, and dependent scholarship opportunities
  • Industry-leading training program

Why Choose Bug House?

Our vision is to establish ourselves as a leader in the pest control services sector in Georgia through innovative training, technology, and exceptional service.

The Pest Management Industry is expanding and remains a stable business even in economic downturns.

Bug House is a financially secure and growing subsidiary of Rollins, Inc., headquartered in Atlanta, GA.

Are You Prepared to Join Our Team?

Qualifications:

  • Must be able to pass a drug screening and background check
  • Excellent interpersonal and communication abilities
  • Basic computer proficiency in various software and web applications
  • Proficient in Microsoft Office Suite
  • Strong attention to detail and follow-through
  • Ability to prioritize tasks and manage time effectively

Work Environment:

Candidates must meet physical job requirements and safely perform job duties with or without accommodations:

Comfortable working at a desk and using a computer, keyboard, telephone, and other office equipment for extended periods.

Ability to regularly lift and/or move up to 25 pounds.

Bug House Pest Control is an Equal Opportunity Employer, welcoming individuals from diverse backgrounds.