Resort Manager
4 weeks ago
Job Summary:
The Resort Manager is a key leadership position at NVA, responsible for driving revenue, managing costs, and delivering exceptional customer service. This role requires a strong leader who can develop and execute business plans, manage teams, and maintain a high level of customer satisfaction.
Key Responsibilities:
- Develop and execute business plans to drive revenue and manage costs
- Lead and manage teams to deliver exceptional customer service
- Maintain a high level of customer satisfaction through effective communication and problem-solving
- Manage resort operations, including scheduling, labor management, and inventory control
- Collaborate with the General Manager to achieve resort objectives
Requirements:
- Bachelor's degree equivalent education and experience
- Availability to work a minimum of 45 hours per week, including holidays, evenings, and weekends
- Ability to drive and manage workplace change
- Proficiency with Microsoft Office Suite and point of sale software
- Restaurant management, retail management, veterinary management/experience, and/or hospitality experience preferred
About NVA:
NVA is a leading global pet care organization united in the love of animals and the people who love them. We offer a comprehensive benefits program, including medical, dental, vision, a 401k with employer match, and paid time off. We are an equal opportunity employer and welcome applications from all qualified candidates.
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