Service Delivery Expert

3 days ago


Salt Lake, Utah, United States Mr Appliance Full time

We're seeking a highly motivated and organized individual to fill the role of Service Delivery Expert at Mr. Appliance. With an estimated salary of $45,000 - $65,000 per year, this position involves handling service requests, resolving customer complaints, and receiving and ordering parts.

Responsibilities

You'll be responsible for:

  • Receiving incoming calls in a professional and courteous manner
  • Completing work orders, returning customer calls, and responding to customer complaints
  • Performing other duties as needed, including cross-training in related positions
Requirements
  • Customer service experience (preferred but will train)
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • A positive attitude
  • The ability to work independently as a team player


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