IT Service Delivery Lead

2 days ago


Salt Lake, Utah, United States SHI GmbH Full time
About the Company

SHI GmbH is a global provider of IT solutions and services, helping organizations change the world through technology. We pride ourselves on our commitment to diversity, continuous professional growth, and health, wellness, and financial benefits.

We are seeking a highly skilled IT Service Delivery Lead to join our team. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to work effectively with cross-functional teams.

Key Responsibilities:

  • Lead the development of Statements of Work (SOWs), working closely with various teams to ensure alignment with client needs and business objectives
  • Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings
  • Collaborate with SHI Stakeholder partner teams to create synergistic service solutions
  • Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement

Requirements:

  • Completed Bachelor's degree or related work experience in Computer Engineering or a related field
  • Minimum 10 years of technical experience with increasing responsibility
  • Minimum 10 years' experience designing implementing and integrating technology solutions
  • Minimum 10 years' experience working with and migrating technology solutions
  • Minimum 10 years of experience developing and executing scripts for automation and deployment

Compensation:

We offer a competitive salary range of $160,000 - $220,000 per year, depending on job-related knowledge, skills, experience, and market location. Benefits may include medical, vision, dental, 401K, and flexible spending.



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