Federal Debt Resolution Specialist

4 weeks ago


Chelsea, Massachusetts, United States Delta Management Associates Full time
About the Job:

As a Federal Debt Resolution Specialist, you will play a crucial role in helping borrowers resolve their federal debt. You will work in a team environment, using your communication skills to provide exceptional customer service and find solutions to complex problems.

Your responsibilities will include making outbound and receiving inbound calls, reviewing accounts daily, and updating account information through our collections system. You will also ensure compliance with all federal and state laws regarding collection policies and procedures.

Key Skills:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and organizational skills.


Benefits: The company offers a competitive salary of $43,200 - $48,000 per year, based on experience, as well as benefits including flexible schedule, comprehensive paid 2-week training program, casual dress code, benefit package including health, dental, short-term disability, vision, and 401(k), and uncapped bonuses.

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