Collection and Customer Support Professional

3 days ago


Chelsea, Massachusetts, United States Delta Management Associates Full time
Job Description:

We are seeking a highly motivated and detail-oriented individual to fill the role of Collection and Customer Support Professional. As a member of our team, you will work closely with borrowers to resolve their federal debt and provide exceptional customer service.

Your responsibilities will include making outbound and receiving inbound calls, reviewing accounts daily, and updating account information through our collections system. You will also ensure compliance with all federal and state laws regarding collection policies and procedures.

What We Offer:
  • Competitive salary of $43,200 - $48,000 per year, based on experience.
  • Flexible schedule.
  • Comprehensive paid 2-week training program.
  • Casual dress code.
  • Benefit package including health, dental, short-term disability, vision, and 401(k).
  • Uncapped bonuses.


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