Salesforce Service Cloud Implementation Specialist

5 days ago


Cleveland, Ohio, United States Saxon Global Full time
Job Title: Salesforce Service Cloud Implementation Specialist

Saxon Global is looking for an experienced professional to lead the implementation of Salesforce's service cloud aspects. As a Senior Business Analyst, you will be responsible for driving business growth through strategic planning and execution.

Key Responsibilities:
  • Develop and execute Salesforce strategies to improve customer satisfaction
  • Collaborate with cross-functional teams to identify business needs and define requirements
  • Work in an agile environment to deliver high-quality solutions
  • Build strong relationships with vendors and stakeholders
Requirements:
  • 7+ years of experience in Salesforce implementation and business processes
  • Strong understanding of sales cycles, opportunity management, and lead generation
  • Bachelor's degree or equivalent experience
  • Must have a passport or be willing to obtain one
Estimated Salary:

$140,000 per annum

About Saxon Global

We are a leading provider of innovative solutions, committed to delivering exceptional results and providing opportunities for growth and development.



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