Senior Business Analyst

3 weeks ago


Cleveland, Ohio, United States Saxon Global Full time
Job Overview

Saxon Global is seeking a highly skilled Salesforce Service Cloud Implementation Specialist to join our team. As a Senior Business Analyst, you will be responsible for implementing Salesforce's service cloud aspects, working closely with cross-functional teams to drive business growth.

Key Responsibilities:
  • Develop and implement Salesforce strategies to enhance customer experiences
  • Collaborate with stakeholders to define requirements and understand business needs
  • Work in an agile environment to deliver high-quality solutions
  • Foster strong relationships with vendors and stakeholders
Requirements:
  • 7+ years of experience in business processes and Salesforce implementation
  • Strong understanding of sales cycles, opportunity management, and lead generation
  • Bachelor's degree or equivalent experience
  • Must have a passport or be willing to obtain one
Benefits:
  • State-of-the-art facility
  • Opportunity to work on a largescale Salesforce implementation
  • Potential to travel internationally for business meetings
Estimated Salary:

$160,000 per annum

About Saxon Global

We are a dynamic company that values innovation and collaboration. Our team is committed to delivering exceptional results and providing opportunities for growth and development.



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