Help Desk and Operations Specialist
1 week ago
Job Summary: We are seeking a skilled Help Desk and Operations Specialist to join our IS department. As a first level support specialist, you will be responsible for triaging and handling calls, incidents, and requests from staff, physicians, and vendors. You will record information, resolve or escalate issues to appropriate personnel, and provide status updates to users. This role requires strong technical skills and excellent communication abilities to deliver operational support for daily operations.
Minimum Requirements:
- Associates degree in Information Systems or related discipline
- Work experience of no less than five years may be considered equivalent
- Three years of experience working with computer equipment
About CarolinaEast Health System:
CarolinaEast Health System is dedicated to quality and compassionate care across the Coastal Carolina region. Our employees create a culture of excellence that connects our patients to the same level of care that is usually found at larger medical centers while maintaining a friendly, community feel throughout our facilities.
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