Customer Service Representative

1 week ago


Goldsboro, North Carolina, United States Sentry Insurance Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sentry Insurance. As a key member of our call center team, you will be responsible for providing exceptional service to our policyholders and claimants.

Key Responsibilities
  • Process claims in a timely and efficient manner, ensuring that all necessary information is gathered and documented.
  • Provide clear and concise communication to policyholders and claimants, addressing their concerns and resolving issues in a professional and courteous manner.
  • Work collaboratively with our team to meet departmental performance metrics and goals.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of customer service experience, preferably in an insurance or claims environment.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced team environment.
  • Ability to adapt to changing priorities and deadlines, with a strong attention to detail and organizational skills.
What We Offer
  • A competitive compensation package, including a $1000 Sign-on Bonus for new hires and a $1500 Sign-On Bonus for bilingual candidates.
  • A generous Paid-Time Off plan and Volunteer-Time off.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and parental leave.
  • Opportunities for ongoing professional development and growth through Sentry University and Tuition Reimbursement.


  • Goldsboro, North Carolina, United States Melissa Throm - State Farm Agent Full time

    Job OverviewMelissa Throm - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Service Representative. As a key member of the team, you will play a vital role in building and maintaining strong relationships with customers, promoting State Farm products, and providing exceptional customer...


  • Goldsboro, North Carolina, United States Firehouse Subs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our restaurant.Key...


  • Goldsboro, North Carolina, United States GPM Investments LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesCustomer Service: Greet...


  • Goldsboro, North Carolina, United States Modwash Full time

    Job SummaryThe Customer Service Team Member will be responsible for ensuring that all guests have an outstanding experience at Modwash. This role requires a strong focus on delivering exceptional customer service, educating guests on the benefits of our memberships, and navigating them through the wash experience.Key ResponsibilitiesProvide superior customer...


  • Goldsboro, North Carolina, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our facility with a smile.Key ResponsibilitiesCustomer Engagement: Welcome...


  • Goldsboro, North Carolina, United States UniFirst Full time

    About UniFirstUniFirst is an international leader in the garment services industry, serving 300,000 business customer locations throughout the U.S., Canada, and Europe.Job SummaryWe are seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory.Key...


  • Goldsboro, North Carolina, United States GPM Investments LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our retail team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesCustomer Service: Greet...

  • Service Technician

    3 days ago


    Goldsboro, North Carolina, United States Piedmont Service Group Full time

    Job OverviewWe are seeking a skilled Service Technician to join our team at Piedmont Service Group, a leading provider of HVAC services in the region.Job Summary:Provide maintenance and repairs on a wide variety of commercial heating and air conditioning systems according to company standards.Ensure a high-quality experience for customers through prompt and...

  • Service Technician

    3 days ago


    Goldsboro, North Carolina, United States Piedmont Service Group Full time

    Job OverviewWe are seeking a skilled Service Technician to join our team at Piedmont Service Group.Job Summary:Provide maintenance and repairs on a wide variety of commercial heating and air conditioning systems.Ensure high-quality service delivery to customers.Collaborate with the Service Manager to identify technical training needs and optimize inventory...


  • Goldsboro, North Carolina, United States Melissa Throm - State Farm Agent Full time

    Job Overview**About Melissa Throm - State Farm Agent**We are seeking a highly motivated and customer-focused professional to join our team as an Insurance Account Representative. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our customers, promoting State Farm products, and driving business...

  • Vision Associate

    3 days ago


    Goldsboro, North Carolina, United States Walmart Full time

    Job Summary: As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide top-notch customer service, addressing customer inquiries and concerns in a professional and courteous manner.Assist customers in selecting the perfect...


  • Goldsboro, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused PT Center Store Associate to join our team at Food Lion. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.Key ResponsibilitiesCustomer...


  • Goldsboro, North Carolina, United States Lane Valente Industries Full time

    Job OverviewLane Valente Industries, a leading international construction and facility management company, is seeking a skilled HVAC Service Technician to join our team. As a key member of our field operations team, you will be responsible for providing top-notch service and maintenance to our national accounts.Key ResponsibilitiesDiagnose and repair HVAC...


  • Goldsboro, North Carolina, United States Sport Durst VW & Mazda of Goldsboro Full time

    Job Summary:Sport Durst VW & Mazda of Goldsboro is seeking a highly motivated and self-driven Business Development Representative to join our team. As a key member of our sales team, you will be responsible for identifying and securing new clients, as well as maintaining and developing relationships with current customers.Responsibilities:Prospect and secure...


  • Goldsboro, North Carolina, United States Crimson Solutions Full time

    Unlock Your Sales Potential with Crimson SolutionsAs a Sales Development Representative at Crimson Solutions, you will play a crucial role in shaping the future of our software industry. Our innovative SaaS solutions are revolutionizing the healthcare industry, and we need talented individuals like you to help us drive sales success.Your Key...


  • Goldsboro, North Carolina, United States Apex Solutions Full time

    About Apex SolutionsWe are a dynamic and innovative company that values customer satisfaction and employee growth. As a Sales Assistant, you will play a crucial role in providing exceptional service to our customers and ensuring a positive shopping experience.Key ResponsibilitiesProvide personalized service to customers, addressing their needs and concerns...


  • Goldsboro, North Carolina, United States Galls LLC Full time

    Customer Engagement Specialist for Galls LLC - Part TimeStarting Rate: $17.20/hourJoin a dynamic sales team with Galls LLC. Become part of an energetic retail environment where you can connect service members with leading brands. With numerous retail locations and various online platforms, we cater to our customers' tactical gear needs.Benefits...


  • Goldsboro, North Carolina, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers.Key ResponsibilitiesCustomer...


  • Goldsboro, North Carolina, United States Domino's Franchise Full time

    Position OverviewWe are seeking individuals who possess excellent communication abilities and can work collaboratively with colleagues. This role requires a commitment to providing outstanding customer service and maintaining a positive atmosphere.Key Responsibilities:Engage with customers in a courteous, professional, and friendly manner.Collaborate with...


  • Goldsboro, North Carolina, United States VERITAS HHS Full time

    CLIENT SUPPORT SPECIALIST Overview Veritas-HHS is in search of a Client Support Specialist to join our team. This role is essential in providing assistance to clients and stakeholders who reach out to our office. About Veritas-HHS Veritas-HHS specializes in delivering consulting and operational support to health and human services organizations at both state...