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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
- Sales Floor Management: Maintain a clean and organized store environment, restock shelves, and ensure that the sales floor is visually appealing.
- Cash Handling: Accurately process customer transactions, handle cash, credit card transactions, and operate a point-of-sale system.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and productive work environment.
- Facility Maintenance: Maintain a clean and safe store environment, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
- Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
We offer a competitive compensation package, including a starting hourly rate of $11.00, paid time off, and a 401(k) program with a generous 6% match. We are an equal opportunity employer and do not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.
