Medical Device Support Specialist

7 days ago


Marietta, Georgia, United States NorthPoint Search Group Inc Full time
About the Role:

This Medical Device Support Specialist position offers an exciting opportunity to kick-start your career in the medical device industry with one of the largest and most reputable companies in the USA.

Responsibilities:

  1. Provide top-notch customer engagement through various communication channels, including phone, email, and more.
  2. Develop in-depth product knowledge to effectively communicate the value proposition of our medical devices.
  3. Participate in structured training programs to enhance skills and knowledge.
  4. Process orders efficiently, ensuring timely and accurate delivery.
  5. Work collaboratively to resolve customer issues and ensure high levels of customer satisfaction.
  6. Manage customer data accurately and maintain a clean CRM system.
  7. Collaborate with the sales team to drive sales success.

Requirements:

  • High school diploma or equivalent required; some college coursework is beneficial.
  • No prior experience necessary; we're looking for individuals eager to learn and grow.
  • Excellent communication skills and a passion for delivering exceptional customer service.
  • Proficiency in Microsoft Office Suite and ability to work in a team environment.

What We Offer:

  • A clear pathway for career growth and development within our organization.
  • Comprehensive training to equip you with the necessary skills and knowledge.
  • A supportive and inclusive work environment that values your contributions.
  • Access to competitive benefits, including health insurance, retirement plans, and more.


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