Assistant Manager

1 day ago

Binghamton, New York, United States Beer Tree Brew Co. Full time

Job Title: Assistant Manager

Job Summary:

We are seeking a highly skilled and experienced Assistant Manager to join our team at Beer Tree Brew Co. As an Assistant Manager, you will play a key role in implementing workflow procedures, supervising employees, and providing exceptional customer service.

Key Responsibilities:

  • Schedule and Coordinate Meetings: Plan and organize meetings with employees, management, and customers to discuss workflow, goals, and objectives.
  • Conduct Employee Performance Reviews: Evaluate employee performance, provide feedback, and develop strategies for improvement.
  • Develop Good Customer Relationships: Foster strong relationships with customers, respond to their needs, and resolve any issues that may arise.
  • Participate in Recruitment and Dismissal Processes: Assist in the recruitment and selection of new employees, and participate in the dismissal process when necessary.
  • Smooth Out Problems within the Workplace: Identify and resolve conflicts, and implement strategies to prevent future issues.
  • Address Employee and Customer Concerns: Listen to and address employee and customer concerns in a timely and professional manner.
  • Develop Strategies for Better Workplace Efficiency and Goal Achievement: Analyze workflow, identify areas for improvement, and develop strategies to increase productivity and achieve goals.
  • Liaise between Managers, Customers, and Employees: Communicate effectively with management, customers, and employees to ensure seamless workflow and exceptional customer service.
  • Provide Direction to Staff: Lead and direct employees to achieve goals and objectives.
  • Monitor Spending Patterns and Budget: Analyze and manage spending patterns, and ensure that the budget is aligned with company goals.
  • Fulfill GM Responsibilities: Fill in for the General Manager in their absence, and provide leadership and direction to the team.

Requirements:

  • Excellent Verbal Communication: Possess excellent verbal communication skills, and the ability to convey important information clearly and effectively.
  • Strong Leadership and Initiative: Demonstrate strong leadership and initiative, and be able to motivate and inspire employees.
  • Excellent Delegator and Mediator: Possess excellent delegating and mediating skills, and be able to resolve conflicts and issues in a fair and professional manner.
  • People Person: Be a people person, and possess excellent customer service skills.
  • Quick Decision-Making and Problem-Solving Abilities: Possess quick decision-making and problem-solving abilities, and be able to think critically and creatively.
  • Excellent Time Management: Possess excellent time management skills, and be able to prioritize tasks and manage multiple projects simultaneously.
  • Responsible, Goal-Oriented, and Organized: Be responsible, goal-oriented, and organized, and possess a strong work ethic.
  • Confident, Proactive, and Willing to Take on Workplace Challenges: Be confident, proactive, and willing to take on workplace challenges, and possess a positive attitude.
  • Strong Attention to Detail and Multitasking Abilities: Possess strong attention to detail, and be able to multitask and prioritize tasks effectively.
  • Great Listening Skills and Ability to Take Direction: Possess great listening skills, and be able to take direction from individuals in higher-level positions.

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