Customer Service Representative

3 days ago


Cedar Park, Texas, United States State Farm Insurance Full time
Customer Service Representative

At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our policyholders receive exceptional service and support.

Key Responsibilities:
  • Assist policyholders with inquiries, complaints, and policy changes in a timely and professional manner.
  • Provide accurate and up-to-date information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations efficiently and accurately.
  • Handle billing and payment inquiries, resolving any issues promptly.
  • Collaborate with team members to ensure seamless customer service and satisfaction.
  • Maintain accurate customer records and update information as needed.
  • Stay up-to-date on industry trends and changes in insurance policies to provide expert advice.

We're looking for a customer-focused individual with excellent communication skills, a strong work ethic, and a passion for delivering exceptional service. If you're a team player who thrives in a fast-paced environment, we'd love to hear from you



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