Patient Relations Coordinator

1 week ago


South Windham, Maine, United States North Country HealthCare AZ Full time
Job Title: Patient Relations Representative

North Country HealthCare is a leading healthcare provider in rural Arizona, dedicated to delivering exceptional patient care and services. We are seeking a highly skilled Patient Relations Representative to join our team.

Job Summary:

The Patient Relations Representative will be the face of our organization, providing exceptional customer service to our patients. This role will involve greeting patients, answering inquiries, scheduling appointments, and ensuring a positive experience from check-in to check-out.

Key Responsibilities:
  • Greet and check-in patients, verify patient information, insurance documents, referrals, and enter changes into patient records
  • Answer phones, make appointments and follow-up appointments, and take phone messages
  • Enter data into patient database
  • Provide back-up support for other office positions (e.g., insurance follow-ups, referrals, etc.)
  • Complete forms for clinic and patients on an as needed basis
Requirements:
  • High School Diploma or GED
  • Basic computer software skills
  • Customer service experience
Benefits:

North Country HealthCare is proud to offer a comprehensive benefits package to our full and part-time employees, including:

  • Medical insurance for as little as $5 per paycheck
  • Dental and Vision insurance
  • Critical Illness, Accident, and Hospital Stay supplemental coverage
  • Employer-paid life insurance, disability, and Employee Assistance Program
  • 401k with a 4% employer match
  • Up to $5,250 towards student loan repayment or educational tuition reimbursement annually
  • Professional development support and internal career growth opportunities

We are committed to building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

North Country HealthCare is a VEVRAA Federal Contractor and an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.



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