Operations Coordinator
4 weeks ago
SGS is seeking an experienced Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for managing the daily inspection workload and business operations, ensuring seamless coordination with our laboratory and clients.
Key Responsibilities:- Provide guidance and feedback to inspection staff, ensuring high-quality service delivery.
- Liaise with the laboratory and clients to ensure timely and accurate results.
- Manage operating files, input critical data into customer databases, and maintain technical knowledge specific to the oil, gas, and chemical industry.
- Coordinate with customers, refineries, and shipping agencies to manage marine vessel logistics, making independent technical decisions to support general operations.
- Review and approve time logs submitted by inspectors, ensuring accuracy and compliance with company procedures.
- Manage daily and monthly calibration records, ensuring they are up-to-date and compliant with company procedures.
- Ensure inspectors comply with company procedures for Safety, Field Operations, and Reporting.
- Understand and comply with individual client instructions and requirements.
- Regular client visits and coordination with the sales group are required.
- Use technical knowledge to direct field work, including field audits, implementing new client procedures, and mentoring field employees.
- High School Diploma or GED (required)
- Three years of industry-related coordination experience (required)
- Associates Degree or Bachelor's Degree in Business or related field (preferred)
- Five years of industry-related coordination experience (preferred)
- High level of accuracy, with special attention to details (required)
- Excellent interpersonal, presentation, and communication skills (verbal and written)
- Dependable and reliable individual, with excellent customer service skills
- Ability to follow instructions independently, with little or no supervision
- Ability to lift bulky items, climb, bend, reach, without restriction
- Excellent organization and time management skills, with ability to work effectively under pressure
- Ability to comprehend, analyze, and systematically compile technical and financial information
- Ability to independently plan, organize, and complete a variety of projects
- Ability to analyze and solve problems
- Ability to work independently in a fast-paced, multi-tasking environment
- Proficiency in all Microsoft Office applications, including Excel, Word, and Outlook
- Stand: Occasionally
- Move or traverse: Frequently
- Sit: Constantly
- Use hands: Constantly
- Reach with hands and arms: Frequently
- Climb or balance: None
- Stoop, kneel, crouch or crawl: Occasionally
- Talk/hear: Constantly
- Taste/Smell: Occasionally
- Lift/carry/push or pull: Occasionally
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