Customer Service Ambassador

1 day ago


Hartford, Connecticut, United States Autus Elevation Full time
Job Overview

As a key member of our team at Autus Elevation, the Customer Service Representative plays a vital role in delivering exceptional customer experiences across various retail environments. This role requires a unique blend of interpersonal skills, problem-solving abilities, and a passion for helping others.

Key Responsibilities:

  • Provide top-notch customer service, ensuring a positive and engaging experience for clients in a fast-paced retail setting
  • Monitor and maintain a safe and compliant work environment, adhering to company policies and procedures
  • Assist customers with enrollment and onboarding processes, ensuring a seamless experience
  • Represent the company's brand and values in a professional manner, promoting a positive image
  • Troubleshoot issues and provide solutions to customers, demonstrating empathy and professionalism
  • Communicate effectively with management and colleagues to achieve sales and lead generation goals
  • Participate in training and development opportunities to enhance skills and knowledge
  • Adhere to company policies, procedures, and performance standards, ensuring a high level of quality and productivity

Requirements:

  • High School diploma or equivalent
  • Must be 18 years of age or older
  • Completion of background check and authorization to work in the U.S.
  • Previous customer-facing experience and working in a fast-paced environment are preferred


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