Customer Service Ambassador

4 weeks ago


East Hartford, Connecticut, United States Global Channel Management Full time

About the role: Customer Service Ambassador

Key Responsibilities:

  • Provide exceptional customer service through one-to-one telephone contact with consumers and providers.
  • Act as the initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
  • Accurately respond to incoming calls received by the call center and document all interactions with consumers.
  • Assist with password resets and provide calm conflict resolution and problem-solving for frustrated customers.
  • Work in a structured environment, taking high-volume calls from consumers and navigating multiple applications and research solutions with ease.
  • Love helping people and guiding them to the best solution for their issue.
  • Are excited by innovative technology and can work collaboratively as part of the Global Channel Management team.
  • Must be able to pass a 27-30 wpm typing test, customer service assessment, and successfully pass a criminal background check and drug test.

Requirements:

  • Must be able to navigate multiple applications and research solutions with ease.
  • Love helping people and guiding them to the best solution for their issue.
  • Are excited by innovative technology.
  • Provide calm conflict resolution and problem-solving for frustrated customers.
  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from consumers.


  • East Hartford, Connecticut, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Providing personalized service to customers, ensuring their needs are met and exceeded.Greeting customers and assisting them in selecting merchandise that meets...


  • West Hartford, Connecticut, United States Nothing Bundt Cakes Full time

    We're looking for a talented individual to join our team as a Customer Experience Ambassador. As a key member of our bakery team, you'll play a vital role in creating a warm and welcoming environment for our guests.As a Customer Experience Ambassador, you'll be responsible for ensuring that every guest has an exceptional experience at our bakery. This...


  • Hartford, Connecticut, United States CVS Health Full time

    At CVS Health, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in providing exceptional service to our customers. Your responsibilities will include:Key Responsibilities:Providing accurate and timely information to customersHelping customers make informed...


  • Hartford, Connecticut, United States Wal-Mart Stores , Inc. Full time

    Job Summary: We are seeking a talented and customer-focused individual to join our team as a Cashier and Front End Team Member. As a Cashier, you will play a major role in creating a positive and memorable experience for our customers. You will be responsible for handling customer transactions, answering questions, and providing exceptional customer service....


  • Hartford, Connecticut, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with...


  • Hartford, Connecticut, United States CVS Pharmacy Full time

    Customer Service RepresentativeAt CVS Pharmacy, we offer a comprehensive benefits package, including:Free ParkingFull Service Cafeteria with Coffee Kiosk and Vending MachinesWe also provide an Onsite Fitness Center and Colleague Resource Groups to support your well-being and career growth.As a Customer Service Representative, you will be the primary point of...


  • Hartford, Connecticut, United States LAZ Parking LTD, LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at LAZ Parking LTD, LLC. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients and customers.Key ResponsibilitiesGreet and Engage: Greet customers by name, be...


  • Hartford, Connecticut, United States Autus Elevation Full time

    Job OverviewAs a key member of our team at Autus Elevation, the Customer Service Representative plays a vital role in delivering exceptional customer experiences across various retail environments. This role requires a unique blend of interpersonal skills, problem-solving abilities, and a passion for helping others.Key Responsibilities:Provide top-notch...


  • Hartford, Connecticut, United States DEANS STOVE & SPA LLC Full time

    Job OverviewWe are seeking a highly motivated Customer Service Associate to join our team at Deans Stove & Spa LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Compensation PackageThe salary for this role is $45,000 - $60,000 per year, depending on experience. We offer a...

  • Cleaning Ambassador

    4 weeks ago


    Hartford, Connecticut, United States Block By Block Full time

    About UsAt Block by Block, we're passionate about making public spaces friendly and vibrant for the communities we serve. We're seeking a highly motivated and customer-focused individual to join our team as a Cleaning Ambassador.Job SummaryThis role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve...


  • East Granby, Connecticut, United States Signature Aviation Full time

    Deliver Exceptional Guest ExperiencesThis role is located on-site at our Hartford, CT location. As a Customer Experience Representative, you will be responsible for ensuring every guest has an outstanding experience. The ideal candidate will be enthusiastic and engaging, delivering customer service with a focus on excellence.Key Responsibilities:Guarantee...


  • Hartford, Connecticut, United States GPM Investments Full time

    Cashier/Sales Associate RoleAt GPM Investments, we're looking for a talented Cashier/Sales Associate to join our dynamic team. As a key member of our store staff, you'll be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and contributing to our sales goals.Responsibilities:Provide top-notch...


  • Hartford, Connecticut, United States YMCA of Greater Hartford Full time

    pAsaCustomerServiceAmbassadorattheYMCAofGreaterHartford,youwillplayavitalroleindeliveringexceptionalservicetoourmembers,potentialmembers,andguests.UndertheguidanceoftheSeniorProgramDirector,youwillberesponsibleforeffectiveandefficientcontactbetweenmembersandstaff.Yourprimarygoalwillbetoprovideawelcomingandinclusiveenvironmentforallindividualswhovisitourfacil...


  • Hartford, Connecticut, United States Hines Sudden Service Full time

    About This RoleYou are the face of Hines Sudden Service, the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them, making a lasting impression on their experience.Key ResponsibilitiesPrepare our world-famous food every day, ensuring high-quality standards.Deliver friendly...


  • East Hartford, Connecticut, United States Aire Serv Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to our customers, handling incoming and outgoing calls, and ensuring that all customer needs are met.Key Responsibilities:Respond to...


  • East Hartford, Connecticut, United States Marlow Automotive Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Evening Sales and Customer Service Representative.As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and promoting our products and services.Key...


  • East Hartford, Connecticut, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll play a key role in ensuring our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and...


  • East Hartford, Connecticut, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeWe are seeking a lively and happy person to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, resolving customer complaints, and maintaining a positive and professional attitude.Key Responsibilities:Provide...


  • East Hartford, Connecticut, United States Culligan 294VA Full time

    About the Role:Culligan Water is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and meeting customer needs.Key Responsibilities:Extensive problem-solving, order processing, and account...


  • East Hartford, Connecticut, United States Culligan 294VA Full time

    About the RoleCulligan Water is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving issues, and meeting the needs of our customers.Key ResponsibilitiesProvide proactive sales support by developing close...