Customer Service Representative

1 week ago


Madison, Wisconsin, United States Summit Credit Union Full time

Job Summary

We are seeking a highly skilled and customer-focused Member Service Teller to join our team at Summit Credit Union. As a Member Service Teller, you will be responsible for providing exceptional service to our members by engaging in meaningful conversations and completing banking transactions with a high degree of accuracy.

Key Responsibilities

  • Provide excellent customer service to members by listening carefully to their needs and uncovering ways to help improve their financial situation.
  • Complete a variety of banking transactions with accuracy and efficiency.
  • Work collaboratively with other team members to achieve business objectives.
  • Participate in ongoing training and development to stay up-to-date on products and services.

Requirements

  • Minimum of one year customer service or sales experience (prior bank or credit union experience preferred).
  • Outstanding communication and interpersonal skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Passion for helping people and making a positive impact in the community.

What We Offer

  • Excellent benefits, including health and dental insurance, 100% match on 401k, student loan pay back, tuition reimbursement, and paid holidays.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.

Equal Employment Opportunity

Summit Credit Union is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.



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