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Restaurant Operations Manager

2 months ago

Cheraw, South Carolina, United States Pizza Hut Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Pizza Hut. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, scheduling, and staff performance.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Leadership: Lead and motivate a team of employees, providing guidance, training, and feedback to ensure they are equipped to deliver excellent service.
  • Performance Management: Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement and implement strategies to increase sales and customer satisfaction.
  • Compliance: Ensure that all restaurant operations are in compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on customer service and employee development.
  • Operational Experience: Minimum 2 years of experience in a restaurant management role, with a strong understanding of restaurant operations, inventory management, and staff scheduling.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, employees, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze data, identify areas for improvement, and implement effective solutions.
  • Education: High school diploma or equivalent required, with a degree in hospitality, business, or a related field preferred.
What We Offer
  • Competitive Salary: $28,000 to $34,000 per year, depending on experience.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Benefits: Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.