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Territory Sales Manager

2 months ago

Gainesville, Georgia, United States Aramark Uniform Services Full time
Job Summary

The Territory Manager is responsible for leading a service territory with direct supervision of route representatives. This role requires strong leadership and communication skills to drive customer retention, growth, and satisfaction.

Key Responsibilities
  • Evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory
  • Reports directly to a Service Manager or Sr. Territory Manager, or General Manager as applicable
  • Create a sales culture that fosters team selling and customer satisfaction
  • Manage day-to-day activities of customer service programs for the territory
  • Visit customers quarterly to review growth and service opportunities
  • Ensure RSRs respond to and resolve service requests timely
  • Negotiate and secure renewal agreements with existing customers
  • Recruit, select, and hire Route Sales employees
  • Deliver training to ensure customer retention and service goals are met
  • Coordinate collections for accounts receivable and protect merchandise control processes
Requirements
  • High school diploma or equivalent; Bachelor's degree in related field preferred
  • Two years of service and route-based industry experience, with proven track record for growing customer accounts
  • Previous profit and loss accountability and/or contract-managed service experience preferred
  • Significant customer interface and service experience
  • Production planning, maintenance, or warehouse operations experience preferred
Working Environment

The Territory Manager will spend the majority of time driving a company vehicle or step-van to call on customers and supervise employees in the assigned service territory. The role requires frequent travel, exposure to weather conditions, and ability to lift and maneuver up to 50 pounds.