Patient Support Specialist
3 weeks ago
Join us at Behavioral Health Services North Inc as a Patient Support Specialist and become a key player in our mission to deliver exceptional patient care. In this role, you will work closely with prescribers and staff in our clinics and programs, providing critical health screening, coordination of health referrals, and education to patients on alternative methods of symptom management. Your strong communication and interpersonal skills will enable you to build trust with patients and their families, ensuring they receive the best possible care.
Your Key Responsibilities
In this challenging yet rewarding role, your responsibilities will include:
- Responding to medical emergencies within the clinic, PROS, and other programs as needed
- Monitoring communications between customer service and nursing staff to ensure all requests are addressed
- Providing medical advice to patients with varying degrees of mental health diagnosis
- Educating patients on alternative methods of symptom management
As a Patient Support Specialist, you will enjoy a competitive salary ($65,000 - $80,000 per annum) and a range of benefits, including generous paid time off and holiday pay. Our supportive team environment and commitment to professional growth and development make us an attractive employer for those seeking a fulfilling career in healthcare.
Requirements
To succeed in this role, you will need:
- A NYS Department of Education Registered Professional Nurse certification
- CPR certification
- Excellent communication and interpersonal skills
- Ability to work effectively with electronic database management systems
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