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Electric Support Specialist

3 weeks ago

Queensbury, New York, United States Mr Electric Full time

About Us

Established in 1994, Mr. Electric is a global franchise organization dedicated to delivering exceptional electrical installation and repair services. We pride ourselves on our values of Respect, Integrity, and Customer Focus.

Job Overview

We are seeking a skilled Customer Service Representative to join our team. As a key member, you will represent Mr. Electric on support calls and handle service requests and customer complaints.

  • This role requires excellent communication skills, both written and verbal.
  • You will be responsible for assigning and directing electricians to customer locations, coordinating schedules, and providing essential information.
  • Your tasks will include performing marketing and sales functions, completing work orders, returning customer calls, and responding to complaints.

Key Requirements:

  • Minimum two years of administrative experience.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • A positive attitude and strong communication skills.

Benefits Package Varies by Location

With a competitive salary range of $16.50 - $21.50 per hour, we offer flexible work arrangements, allowing you to balance your work and personal life. Our collaborative environment provides opportunities for growth and development.