Night Operations Manager

3 weeks ago


San Antonio, Texas, United States ABM Full time
Job Title: Night Supervisor

The Night Supervisor plays a crucial role in ensuring the smooth operation of our nighttime services. As a key member of our team, you will be responsible for overseeing the activities of our operations team members, ensuring that productivity levels and customer service requirements are met.

Key Responsibilities:
  • Supervise the daily activities of operations team members.
  • Set priorities for the team to ensure completion of tasks.
  • Effectively recruit, manage, and lead a team with a focus on maintaining the functionality and safety of operations.
  • Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
  • Ensure work assignments and schedules meet department, facility, and contractual needs.
  • Respond to client inquiries, requests, and concerns.
  • Utilize company policies and guidelines to solve work problems.
  • Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
  • Achieve operational performance and functional service activities.
  • Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
  • Monitor and maintain appropriate staffing levels and daily schedules.
  • Special projects and other duties as assigned.
Requirements:
  • Ability to adjust work schedule as needed to support the operation.
  • Ability to effectively lead a staff of direct reports.
  • Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
  • Basic understanding of computer programs, including Microsoft Office.
  • Ability to work in a fast-paced work environment.
  • Ability to resolve issues under tight timeframes and pressure.
  • Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
  • Excellent team building and planning skills.
  • Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
Working Environment and Travel Requirements:
  • Respond to emergencies at night and on weekends as needed.
  • May be required to travel via automobile to meetings and work-related functions.
  • Work environment may require extended time standing, walking, and lifting. May also be exposed to hazardous chemicals.


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