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Patient Communications Specialist

4 weeks ago

New York, New York, United States New York Cancer & Blood Specialists Full time
Job Summary

We are seeking a highly skilled Patient Communications Operator to join our team at New York Cancer & Blood Specialists. As a key member of our patient support team, you will be responsible for answering high-volume phone calls, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Answer telephones and respond to inquiries in a courteous and professional manner.
  • Enter data into our computer system with accuracy and attention to detail.
  • Protect patient confidentiality by adhering to HIPAA guidelines.

Requirements:

  • At least 1 year of experience as a call center operator, preferably in the medical field.
  • Excellent computer and customer service skills.
  • High school diploma required.
  • Bilingual English/Spanish a plus.
  • Strong customer service skills and excellent oral and written communication skills.

What We Offer:

  • Salary up to $22 an hour based on experience and education.
  • Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating), and more.

About Us:

New York Cancer & Blood Specialists is a rapidly growing organization serving over 50,000 patients annually. We foster an environment where passionate professionals thrive, and our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission to redefine what's possible against cancer and blood disorders.