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Customer Service Representative

2 months ago


Long Beach, California, United States Domino's Franchise Full time

Job Summary

At Domino's Franchise, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our customers, and contributing to the overall success of our business.

Key Responsibilities:

  • Customer Service: Take customer orders, handle customer inquiries, and resolve any issues in a professional and courteous manner.
  • Food Preparation and Handling: Prepare and cook food to order, maintain a clean and safe food handling environment, and adhere to Domino's food safety and quality standards.
  • Store Operations: Assist with store opening and closing procedures, maintain a clean and organized store environment, and perform other duties as assigned.
  • Teamwork: Collaborate with store team members to achieve sales and customer satisfaction goals, and contribute to a positive and inclusive store culture.

Requirements:

  • Excellent Communication and Interpersonal Skills: Ability to effectively communicate with customers, team members, and management.
  • Food Safety and Handling Certification: Ability to maintain a clean and safe food handling environment and adhere to Domino's food safety and quality standards.
  • Basic Math Skills: Ability to accurately handle cash and operate a point-of-sale system.
  • Availability: Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive Pay and Benefits: Competitive hourly wage, opportunities for advancement, and a comprehensive benefits package.
  • Opportunities for Growth and Development: Training and development opportunities to help you grow and succeed in your career.
  • A Fun and Supportive Work Environment: A positive and inclusive store culture, with a focus on teamwork and customer satisfaction.