Water Quality Field Service Specialist

1 week ago

Wixom, Michigan, United States HOH Water Technology Full time
Job Overview

Hoh Water Technology is a leading water treatment company seeking a skilled Water Quality Field Service Engineer to join our team. As a key member of our service team, you will be responsible for maintaining water quality, ensuring efficient systems, and providing exceptional service to our valued customers.

Main Responsibilities:

  • Providing regular service to existing customers, including testing and analyzing water samples, reviewing systems, and evaluating and adjusting equipment.
  • Independently planning and organizing customer service calls on an efficient and optimal schedule.
  • Solving varied and unique customer problems through analyzing, interpreting, and making deductions from varying facts and circumstances.
  • Maintaining customer relationships through strong account management and acting as an adviser and consultant to customers.
  • Obtaining orders or contracts for services from customers.
  • Working independently and exercising discretion and independent judgment.
  • Continued learning and education of water treatment systems, methods, chemistry, etc.
  • Communicating with customers, other Service and Water Quality Engineers, and Service Manager.

Requirements:

  • Experience with engineering, chemistry, water treatment, or related areas.
  • Current or prior working experience with a water treatment or HVAC company is preferred.
  • Strong mechanical aptitude.
  • College degree is preferred, but if the candidate has no degree, then the candidate must have obtained knowledge in the field through a combination of work experience and intellectual instruction.
  • Candidate must have strong communication and organizational skills, ability to work independently, be trustworthy, and be self-motivated.
  • Must pass a Human Performance Evaluation (HPE), Motor Vehicle Report (MVR), and Drug Screening.
  • Must be able to sit for extended periods of time driving to customer sites.
  • Must be in good physical condition: frequent walking to customer sites, may perform physical work such as climbing stairs or ladders, sometimes moving drums of chemical.
  • Must be willing to work in environments with hot and cold temperatures, exposure to chemicals, noise, wearing proper PPE on face, ears, hands.
  • Must be able to communicate in English and ability to read proficiently in English.
  • Must be legally authorized to work in the U.S.

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