Case Manager, ESOL Specialist

17 hours ago


Brooklyn, New York, United States RiseBoro Community Partnership Full time
Job Summary

RiseBoro Community Partnership is seeking a skilled ESOL Case Manager to join our team. As a key member of our ESOL Literacy Program, you will work closely with students, instructors, and Family Development Coaches to provide comprehensive support services and promote academic success.

Key Responsibilities
  • Assist with registration and enrollment process, completing Individual Service Plans to outline educational goals and support services
  • Provide translation services and digital technical assistance as needed
  • Conduct daily case management, weekly surveys, and monthly interactions, entering data into funder and internal tracking systems
  • Work with instructors and FDC to ensure participants meet contextualized literacy goals
  • Monitor program participants' academic progress and provide supportive services and referrals as needed
Requirements
  • Associates degree in Human Services or related field and 2 years of relevant experience, or High School diploma and at least 3 years of relevant experience
  • Excellent interpersonal, communication, and writing skills
  • Proficiency in MS Office Suite and bilingual (English and Spanish) required
About RiseBoro

RiseBoro Community Partnership is a comprehensive agency serving underserved communities in New York City. Our mission is to empower communities to thrive, regardless of the odds. We offer a dynamic work environment and opportunities for professional growth and development.


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