Case Manager, ESOL Specialist
17 hours ago
RiseBoro Community Partnership is seeking a skilled ESOL Case Manager to join our team. As a key member of our ESOL Literacy Program, you will work closely with students, instructors, and Family Development Coaches to provide comprehensive support services and promote academic success.
Key Responsibilities- Assist with registration and enrollment process, completing Individual Service Plans to outline educational goals and support services
- Provide translation services and digital technical assistance as needed
- Conduct daily case management, weekly surveys, and monthly interactions, entering data into funder and internal tracking systems
- Work with instructors and FDC to ensure participants meet contextualized literacy goals
- Monitor program participants' academic progress and provide supportive services and referrals as needed
- Associates degree in Human Services or related field and 2 years of relevant experience, or High School diploma and at least 3 years of relevant experience
- Excellent interpersonal, communication, and writing skills
- Proficiency in MS Office Suite and bilingual (English and Spanish) required
RiseBoro Community Partnership is a comprehensive agency serving underserved communities in New York City. Our mission is to empower communities to thrive, regardless of the odds. We offer a dynamic work environment and opportunities for professional growth and development.
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