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Customer Service Representative

2 months ago

Newtown, Pennsylvania, United States The GIANT Full time

About The GIANT Company

The GIANT Company is a leading retail organization dedicated to providing exceptional customer experiences and building strong families and healthy communities. We serve millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, including scanning items, handling cash and credit transactions, and making change.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience for customers.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Physical ability to stand for long periods, lift up to 50 pounds, and move freely throughout the store.

What We Offer

The GIANT Company offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.