Service Coordinator

4 weeks ago


Middle River, Maryland, United States Closet Factory - Baltimore, MD Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Closet Factory - Baltimore, MD. The successful candidate will be responsible for handling multiple tasks simultaneously, providing exceptional customer service, and working collaboratively with our design, installation, and production teams to deliver solutions to our clients.

Key Responsibilities:

  • Manage client relationships and resolve any issues that may arise
  • Schedule appointments and communicate with clients via phone and email
  • Collaborate with designers, installers, and production team to develop solutions
  • Ensure timely and accurate resolution of client problems
  • Maintain accurate records of client interactions and database

Requirements:

  • Excellent organizational and time management skills
  • Proficiency in Microsoft Office, including Word and Excel, with ability to learn new software quickly
  • Experience with Salesforce a plus
  • Strong attention to detail and follow-through
  • Excellent written and verbal communication skills
  • Ability to prioritize tasks and manage multiple projects simultaneously

What We Offer:

  • Competitive compensation package
  • Paid holidays and vacation time
  • Opportunities for professional growth and development


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