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Customer Service Representative

3 weeks ago

Ewa Beach, United States CVS Health Full time

Career Overview

At CVS Health, we are dedicated to delivering enhanced human-centric healthcare services. As a Retail Store Associate, you will play a vital role in supporting our mission by providing exceptional customer service and helping customers navigate their healthcare needs.

About the Role

This position offers an exciting opportunity to work in a fast-paced retail environment, where you will be responsible for providing a warm and friendly greeting to customers, assisting with transactions, and maintaining the sales floor. You will also have the chance to support our pharmacy team and help customers understand our various health-related services.

Key Responsibilities

* Provide differentiated customer service by anticipating customer needs and resolving potential issues promptly.* Maintain a clean and organized store environment, including restocking shelves and completing inventory management tasks.* Assist pharmacy personnel with tasks such as working regular shifts in the pharmacy and helping customers with their medications.* Embrace new CVS services and loyalty programs to enhance customer experience.

Requirements

* High school diploma or equivalent preferred.* Ability to remain upright on feet for extended periods and lift up to 35 pounds occasionally.* Previous experience in retail or customer service is a plus.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. Our employees also enjoy paid time off, holidays, and opportunities for career growth and development. We anticipate the application window for this opening to close on January 4th, 2025.