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Customer Service Representative
1 week ago
We are seeking a detail-oriented and professional Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients and visitors, ensuring a positive experience from arrival to departure.
Key Responsibilities:- Greet guests and visitors in a friendly and courteous manner, offering assistance when needed.
- Notify staff members of appointments and escort guests to their destinations.
- Answer routine questions associated with services, products, and directions.
- Notify management of customer service and security issues.
- High School Diploma or equivalent required.
- Six months of general office, receptionist, or administrative support experience preferred.
- Proficient in operating telephones, fax machines, and copiers.
- Working knowledge of MS Office Suite.
- Clear and professional speaking voice and tone.
- Professional interpersonal skills to handle sensitive situations.