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Customer Service Representative

1 week ago


North Miami Beach, Florida, United States Service Corporation International Full time
Job Description

We are seeking a detail-oriented and professional Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients and visitors, ensuring a positive experience from arrival to departure.

Key Responsibilities:
  • Greet guests and visitors in a friendly and courteous manner, offering assistance when needed.
  • Notify staff members of appointments and escort guests to their destinations.
  • Answer routine questions associated with services, products, and directions.
  • Notify management of customer service and security issues.
Requirements:
  • High School Diploma or equivalent required.
  • Six months of general office, receptionist, or administrative support experience preferred.
  • Proficient in operating telephones, fax machines, and copiers.
  • Working knowledge of MS Office Suite.
  • Clear and professional speaking voice and tone.
  • Professional interpersonal skills to handle sensitive situations.